Midwest Reliability Organization is committed to its Mission, which is 'to identify, prioritize and assure effective and efficient mitigation of risks to the reliability and security of the North American bulk power system by promoting Highly Effective Reliability Organizations (HEROs).'

We use the theory and principles of high reliability organizations (HROs) as a framework for ensuring reliable operations. HRO's are organizations that have succeeded in avoiding catastrophes in environments where accidents can be expected due to complexity, interdependence, and risk. Over time, HRO theory has evolved and provides guidance for modern safety program design and is foundational to many industries seeking high reliability in critical functions. MRO has translated this theory for application to reliable operations of the bulk power system. Implementing high standards of operational excellence supports our vision of 'A highly reliable and secure North American bulk power system.'

Is your organization a HERO? Take our quiz today.

Have a question about a regulatory standard or requirement? Contact us at HEROS@mro.net.