Outreach and Engagement
Midwest Reliability Organization (MRO) has long supported and been an advocate of using a risk-based regulatory framework to mitigate risks to the complex and interconnected bulk power system. There are many tools available to MRO to help entities conform to the requirements and be Highly Effective Reliability Organizations (HEROs). One of the most effective tools we have to preempt noncompliance is outreach—providing clarity on the requirements and sharing lessons learned and best practices. At MRO, we have worked to: 1) promote a uniform understanding of the rules, 2) effectively communicate our expectations, 3) provide information and guidance, 4) build constructive, ongoing relationships with those we regulate, and 5) be a respected resource for industry participants.